If you receive a damaged or a defective item please return the same without any hesitation to us in a proper package.Kindly enclose a note stating the reason for the returns. Also state your order no & send it to us via a trusted courier or mail. As soon as we receive the defective item we will send you a fresh replacement or refund the amount as per your choice.In your return note please advise us whether you would like a replacement or a refund. This facility is only for goods bought from us. Return of any defective / damage item should be done within 7 days from the date of the receipt of the shipment to our working office.

A "Shipping Confirmation" email will be sent to you on shipment of your order. This will contain the consignment number, tracking number & all other details of your order. Once an order is placed, if there are any changes in the shipping address, it has to be informed to Readnread India team within 12hrs of placing the order.

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Usborne Publishing Ltd;

2nd Revised edition (1 December 2012)